Privacy Policy


(Last updated on MAY 2021)

Thank you for visiting our online electronic website i.e. (“the Website/site’) and for reading this Privacy Policy (“this Policy”).


1.     GENERAL

A-     The website with URL “   (“ the Website/site”) is property of  and operated by  KPJ Ecloset Services Private Limited, a private limited company registered under the Companies Act, 2013 and having its registered office at S VI S NO-29, R K PURAM, NEW DELHI-110022.

B-     We are committed to protect and respect your privacy and all the information you share with us. We collect and process your information and data in accordance with the provisions of Information Technology Act,2000 and all other applicable rules and regulations.

C-     Please read the Privacy policy to understand our practices and procedures for collection and processing of your information and data.

D-     Our Privacy policy is subject to change at any time without any prior notice unless such notice is required to be given under any law for the time being in force. Please review the Privacy policy periodically to keep yourself updated about the changes made, if any.




A) Every time you visit the Website, depending upon the context of your interaction on our site such as to browse, read or to download any page or information or may be to do nothing, we automatically collect and store information and data about your visit, most of which is automatically transmitted by your web browser.  The information gathered as aforesaid does not enable us to identify you personally.


B) Following information relating to your visit to the Website is automatically collected and stored on the Website- 

a) Your Internet Protocol address. The numeric Internet Protocol (IP) address is a unique string of numbers which is assigned to each computer connected to the network which uses the internet protocol for communication.

b) Browser type and operating system (OS) used to access the Website;

c) The date and time of access to the Website;

d) Full URL clickstream to, through and from our website, cookie number, product and /or content viewed or searched by you, page response time, download errors, length of duration of visits to certain pages, page interaction information (such as click, scrolling, and mouse overs).

d) The pages you visit, including graphics loaded from each page and other documents you download, such as PDF (i.e. Portable Document Format) files and other documents; and

e) If you have reached to the Website using link available on any other site, the address of that website.


A) We use cookies on the Website to optimize our web presence.

B) A ‘cookie’ is a small text file that is sent from the Website and stored in your computer's web browser while you visit and use the Website. The cookies get deleted, when browser is closed though in some cases it may remain on your computer and may help us in recognizing you on your next visit.

C) Cookies are used on the Website to help you to take advantage of some of the essential features available on the Website, to enhance your user experience and to avoid multiple logins or authentications. This is done in order, for example, to collect information about your activities on the Website or to make it possible for you to use an online ‘shopping cart’ to keep track of items you wish to purchase. Without cookies, you will not be able to add items to your shopping cart or proceed to check out.

D) You can restrict or prevent storage of cookies by opting for “disable cookies” option your browser but this can limit the functionality of our services in some cases and it is, therefore, recommended that cookies option remains turned on.

E) Approved third parties may also set up cookies when you use or visit the website for availing our services. Third parties use cookies for several reasons such as to deliver content or to perform services on our behalf.


A) In addition to the information collected automatically as described here in above in Para 2, we collect information relating to your shopping preferences, tastes etc. For this purpose, we have provided an email facility or an online form window through which you can choose to identify yourself by sending us an email or by filling the online form. The information so collected may include the following-

a) Personal Information provided by you in the online form such as your gender, age, marital status, location, profile picture and your style preferences.

b) Contact details such as your postal address, telephone, mobile phone, fax numbers and email address.

c) Log in account-related information such as your username, password, account history, billing information and communication address, transactional and payment history, payment and shipment-related information.

d) Other content and data that you provide while using the Website, for example, blogs, discussion boards, chat messages, membership of mailing lists and other data, documents and photo images stored in our servers.

e) We never collect or store information or particulars related to your debit/credit card or any other payment instrument or net banking such as number or card expiry date etc. on our website. Such information will be obtained and processed by our online payment partners.

B) In addition to above, we may, from time to time, ask you for additional information or request you to participate in surveys in connection with the Website and our businesses.


While the primary purpose of the information collected from you is to provide, maintain, protect and improve our services and to make the Website more useful to each and every visitor, the information collected is generally used for-

a)     improving our products and services and how we operate our business.

b)     Understanding and enhancing your experience using the Website, products and services.

c)     Personalize our products and services.

d)     Providing and delivering the products and services requested by you

e)     Processing and managing of transactions.

f)      Customer support

g)     Assessing trends, preferences and tastes of customers

h)     Providing you related information including conformations, invoices, updates and security issues etc.

i)       Inform you about promotional events, new launches, products upgrade etc.

j)       Protection, deterrence and investigation against illegal or fraudulent activity. 

k)     For security purposes to protect our company, the Website and our customers.

l)        any other purpose as permitted by law.


The Website may, from time to time, contain link to and from other web sites of third parties on whom we may have no control. In the event of you choosing to follow such links to any Web sites, such Web sites may have different policy on the collection and use of your personal data. We are not responsible for policies of such web sites and it is recommended you study and understand the privacy policy of these web sites which you choose to visit.


   The Website provides plugins and/or buttons, so as to allow easy sharing on your favourite social media networks.  These plugins are so designed and programmed that no cookies are set when you assess the page to protect your privacy. Cookies may be set if you make voluntary use of the plugins. Collection and use of the personal information obtained through plugins is regulated by the privacy policy of the respective social media network.


A) Stringent procedures have been put in place for protection of the confidentiality, security, and integrity of data stored in our systems.

B) We are committed to protect and will continue to protect your right to privacy of your information which you share with us the Website. However, we are in no way liable or responsible for any misuse or unauthorized or unlawful disclosures of your personal information committed by third parties who are not subject to our control, for example advertisers/delivery partners and other websites that have links to the Website.


A) While the Information about the user is an integral and important part of our business and we take due care for its protection, exigencies of the business demand that we share your data with our affiliates, vendors and third parties. Generally, such sharing of data is done with your consent or to complete any transaction or to provide any service or product requested or authorized by you.

B) We may employ third parties to perform certain functions on our behalf like executing the orders for product and services, making deliveries, providing marketing assistance, providing search results and links, processing payments, scoring credit risk etc. Such third parties may in the ordinary course of and for the purpose of fulfilling the task assigned to them, may have access to your personal information but such parties are restrained to use the personal information for any purpose other than for which the information has been provided to them. Additionally, such third parties are bound to use the information in accordance with this privacy policy and applicable data protection laws.

C) In addition to the above we may also share your data and information if so required by:

i) Any law in force

ii) Any court order or directions

iii) Any law enforcement agency

iv) enforcing and applying our terms of use, other agreements, to protect our and other users rights, property and safety in the event of you violating terms of usage of the Website or otherwise.


A) While you are executing a transaction on the Website, we log the user’s login name and other information provided by you to manage our relationship with you, effectively communicate with you, compile statistical and demographical profiles and data for our business and marketing activities, monitor your use of the Site and for such other purposes as mentioned here in above.

B) By choosing to visit the Website, you understand, confirm, agree and undertake-

i) Your use of all or any of the services available on the Website and your providing information in connection with these services is purely voluntary and is your sole discretion and decision. You and you alone have the option of whether or not to perform the transaction or to provide the information.

ii) If you choose to open an online service account or to perform a service transaction, and provide any information, personal or otherwise, you shall be deemed to have provided such information voluntary and in your sole discretion.

iii) Apart from your personal information, if you upload any content on the Website, such content may contain information including personal information and the same may be available to the other users of the Website, including our vendors and other third parties.

iv) Your personal information collected through the Website may be transferred, communicated or transmitted, whether electronically or otherwise, across national geographical boundaries and stored and processed, used at any location anywhere in the world. In certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by trusted third party vendors or agents of the Website  such as credit card processors, web hosting providers, communication services, and web analytic providers.


v) Any Registered users of the Website can email us at for editing, or delete or modifying their account information. While we shall act upon your request and shall delete your account online, we may, in our sole discretion, store the information or data so deleted or modified in such manner or for such time as we may deem fit for commercial or legal considerations. 


A) We take due care to protect the users data as we accord high priority to integrity and security of the information and systems. Adequate technical measures are in place to prevent unauthorized or unlawful assess to data or accidental loss or destruction of or damage to Data. Our employees who are dealing with information or data have been specifically trained to protect the integrity of the Data and to prevent any unauthorized usage of data.

B) We maintain physical, electronic and procedural safeguard in connection with the collection, storage and disclosure of the personal information and Data of the users.

C) We make efforts to protect the security of the user’s information during transmission by using Secure Sockets Lockers (SSL) software which encrypts user’s input. SSL allows sensitive information such as Credit Card numbers, Login Ids etc. to be transmitted securely and safely.

D) We follow the Payment Card Industry Data Security Standard (PCI DSS) while handling Debit or Credit Cards. 

E) We take reasonable steps to protect your personal information with a view to prevent the loss, misuse and unauthorized access, disclosure, destruction or alteration. It is the responsibility of the user to protect the username and password to prevent its unauthorized usage. Take care to sign off when accessing the Website from a shared computer.

F)  Information and data provided by our users is shared on our secured servers. We have put in place entire mechanism and adequate safeguards including physical, technical and organizational measures designed to secure user’s information from accidental loss or unauthorized access, use, alteration or disclosure. We make sure the data or information is used or accessed by the persons who have legitimate and genuine need for such access.

G) Any information that users of the Website provide while using certain services on the Website and where such information is in an open public environment or forum such as blogs, community or discussion board, such information does not constitute personal information and as such is not subject to protection measures as described or provided herein this privacy policy. Users should accordingly be careful when deciding to share any of your personal information at such public forums and any disclosure of information at such forums on the Website shall be at your own risk.


On subscribing to the newsletter, your email address is used for advertising and promotion purposes until you cancel the newsletter subscription. You can choose to cancel the newsletter subscription at any point of time. You have given consent to receive the newsletter either expressly or during the order process. You can revoke the consent and you can unsubscribe the newsletter by clicking on the Unsubscribe option given in the email.


The Website is not directed to person under the age of 18 years or the age of majority in the jurisdiction in which you reside, you may use the Website only with the consent of your parent or legal guardian. Any noncompliance of the aforesaid shall not render us liable in any manner.


If you choose to visit the Website, your visit and any dispute over the privacy is subject to this Policy and the Website’s terms of use. Any disputes arising out of this Policy and the Website shall be governed by the laws of India and the courts of Delhi shall have the exclusive jurisdiction.


We reserve the right to change or alter or modify this policy at any time. If we make any changes in this policy, we shall change the “Last Updated on” date above. Your continued usage of the Website or our services after the changes have been published as stated herein above shall constitute your acceptance of such changes. 


We remain committed to provide immediate and effective redressal or resolution any grievances that you might have in connection with our use of any information that you provide us. Accordingly, you may communicate any grievances that you might have by e-mailing or phoning us at contact numbers provided here at

In accordance with the Indian Information Technology Act, 2000 and the Rules made thereunder including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the details of our Grievance Officer are:

• Name: Rahul Bajaj

• Designation: Operations Manager

• Address: S VI S NO.29, RK PURAM New Delhi -110022

• E-mail:

For any questions, concerns or suggestions on this Policy you can mail us at


A) Your use of the Website constitutes a representation on your part   that any content you post on the Website is solely out of your own discretion and at your risk. Although we have made provisions for users to set privacy options that limit your access to pages, please take note that no security measures are perfect or completely fool proof. While we continue to take all possible technical, physical or other safeguards, we do not guarantee regarding unauthorized use of the content or information by any third party or due to factors beyond our control.

B) Although we adopt, adhere, implement and utilize the best industry practices regarding safety, integrity and security of the content, we do not and cannot guarantee and we are not responsible for breach or circumvention of any privacy settings or security measures contained on the Website. You acknowledge and agree that irrespective of whether the user content is altered, removed, deleted or becomes redundant, some part of it may still be retained in archives or may remain lying in cache or may have been stored or retained by any third party accessing the same. We are not liable or responsible for such retention as described herein above.